Incident and CAPA Management

Capture incidents from the field, investigate root cause, and drive corrective actions to closure.

Mobile-friendly incident capture, full lifecycle management, root cause analysis, and corrective and preventive actions with overdue tracking - linked to risks and assets.

Evalura incident and CAPA management lifecycle with investigation and corrective actions
Why teams choose Evalura

The problems this solves

Incidents are reported inconsistently

Field teams lack a simple, structured way to log what happened.

Investigations stall

Root cause and corrective actions are tracked in email and spreadsheets.

Actions slip

No clear view of overdue corrective actions or repeated patterns.

Capabilities

What you can do

Availability is labelled honestly - items marked Configurable or On the roadmap are noted explicitly.

Mobile-friendly incident capture

Log incidents from the field or the office.

Incident lifecycle management

Move incidents through Open → In Progress → RCA → CAPA → Resolved → Closed.

Root cause analysis

Capture root cause, contributing factors, and owner.

Corrective & preventive actions

Create actions, assign owners, and track status.

Status & overdue tracking

See SLA and overdue signals across open incidents.

Linked risks & assets

Relate incidents to the risks they realise and the assets involved.

Evalura incident and CAPA management lifecycle with investigation and corrective actions
Incident & CAPA Management in Evalura
Built for

Who it's for

  • Safety teams
  • Operations teams
  • Risk and compliance teams
End to end

How the workflow connects

  1. 01

    Capture

    Log an incident with the details that matter.

  2. 02

    Acknowledge

    Triage and move it into investigation.

  3. 03

    Investigate

    Record root cause and contributing factors.

  4. 04

    Act

    Raise corrective and preventive actions with owners.

  5. 05

    Connect

    Update linked risks and controls; close the loop.

By role

What each team gets

Safety & operations teams

Structured capture and clear action ownership.

Risk teams

Incidents feed back into exposure.

Frequently asked questions

Do operational alerts automatically create incidents?

Automatic alert-to-incident escalation is on the roadmap. Today, incidents are created and managed directly, and can be related to operational records manually.

Can we track corrective actions to closure?

Yes. Corrective and preventive actions are created with owners and status and tracked for overdue work.

Start a conversation

See Evalura connect your operational picture

Book a personalized demo and see how risk, compliance, incidents, assets, and maintenance connect into one operating system.