Terms & Conditions

These Terms & Conditions govern your access to and use of Evalura, including our website, software platform, dashboards, workflows, reports, and related services. By accessing or using Evalura, you agree to these terms.

Use of the Platform

Evalura is provided to help organizations manage governance, risk, compliance, incidents, assets, operational engineering, and maintenance activities. You agree to use the platform only for lawful business purposes and in accordance with applicable laws, regulations, and internal authorization requirements.

Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly if you suspect unauthorized access, misuse, or a security incident affecting your account or organization.

Organization administrators are responsible for managing user access, roles, permissions, and data entered by their teams.

Subscriptions, Billing, and Changes

Subscription features, limits, pricing, and billing cycles may vary by plan. We may update plans, pricing, or platform features from time to time. Any material changes affecting active subscriptions will be communicated through reasonable notice where required.

Customer Data

You retain ownership of data, records, documents, and content submitted to Evalura. You grant us the limited rights necessary to host, process, secure, support, and improve the services. You are responsible for ensuring that data submitted to the platform is accurate, lawful, and appropriate for your intended use.

Acceptable Use

You must not use Evalura to:

• Violate applicable laws or third-party rights.
• Upload malicious code, attempt unauthorized access, or disrupt platform operations.
• Reverse engineer, copy, resell, or exploit the platform except as expressly permitted.
• Submit misleading, unlawful, or harmful content.
• Interfere with another customer's access, security, or data.

Intellectual Property

Evalura, including its software, design, workflows, documentation, trademarks, and platform content, is owned by Evalura or its licensors. These terms do not transfer ownership of any Evalura intellectual property to you.

Availability and Support

We work to provide a reliable and secure platform, but we do not guarantee uninterrupted or error-free access. Planned maintenance, third-party service issues, internet disruptions, or events outside our control may affect availability.

Limitation of Liability

To the maximum extent permitted by law, Evalura is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business interruption. Nothing in these terms excludes liability that cannot be excluded under applicable law.

Termination

We may suspend or terminate access if you breach these terms, misuse the platform, fail to pay applicable fees, or create risk for Evalura, other customers, or the platform. You may stop using Evalura at any time, subject to your subscription or agreement terms.

Updates to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised date. Continued use of Evalura after changes take effect means you accept the updated terms.

Contact Us

If you have questions about these terms, contact us at info@evalura.com.au.